Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CCT Consulting LLC, doing business as All Day Automations ("Company," "we," "us," or "our"), the operator of DeepDive (the "Service"), located at 233 NE 27th St, Miami, FL 33137.

By accessing the Service, placing an order, or using any report delivered through DeepDive, you represent that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you may not use the Service.

You represent that you are at least 18 years of age and legally capable of entering into binding contracts.

2. Service Description

DeepDive is a people intelligence research service that aggregates publicly available information from lawful sources including, but not limited to: public records, social media profiles, professional directories, court records, property records, and behavioral data signals. Reports are compiled by human researchers using automated tools and delivered digitally.

DeepDive offers two tiers:

• Standard Report — $29, one-time purchase, single-subject report
• Subscription — $99/month, recurring, covers ongoing research access as described at the time of purchase

Reports are typically delivered within 24 hours. Complex requests involving multiple jurisdictions or limited publicly available information may require up to 48 hours. Delivery times are estimates and not guaranteed.

3. Acceptable Use

You may use DeepDive reports solely for lawful personal, investigative, or business intelligence purposes that are explicitly permitted under applicable law. Permitted uses include:

• Personal research about yourself (self-search)
• Reconnecting with lost family members or acquaintances
• Due diligence on potential business partners
• Verifying identity information provided voluntarily by another party in a business or personal context
• Journalism and investigative research where the subject is a public figure or the research serves a legitimate public interest
• Legal research in connection with civil litigation in which you are a party, provided you do not use the report as a consumer report

By placing an order, you certify under penalty of perjury that your intended use falls within a permitted category and does not violate the FCRA or any other applicable law.

4. Prohibited Uses

The following uses are strictly prohibited and constitute a material breach of these Terms:

FCRA-Regulated Purposes

• Using any report, in whole or in part, to evaluate a person for employment, promotion, demotion, reassignment, or termination
• Using any report for tenant screening, rental eligibility, or housing decisions
• Using any report to evaluate a person for credit, insurance underwriting, or any financial product
• Using any report for any other purpose regulated under the FCRA, 15 U.S.C. § 1681 et seq.

Other Prohibited Conduct

• Stalking, harassment, threatening, or intimidating any person using information obtained through DeepDive
• Using the Service to locate a person for the purpose of committing or facilitating any crime
• Reproducing, reselling, or distributing DeepDive reports to third parties without our express written consent
• Attempting to reverse-engineer, scrape, or replicate the Service or any underlying database
• Submitting false certification of your intended use
• Using the Service in violation of any federal, state, or local law, including but not limited to the Driver's Privacy Protection Act (DPPA), Gramm-Leach-Bliley Act (GLBA), or applicable state privacy laws
• Conducting research on minors under the age of 18 without lawful authority

Violation of this section may result in immediate termination of your account, reporting to law enforcement, and legal action for damages.

5. Payment Terms

All prices are listed in U.S. dollars and are subject to change. Current pricing at the time of order governs your purchase.

One-Time Reports ($29)

Payment is due in full at the time of order. Your report will be initiated upon confirmed payment. We accept major credit cards and other payment methods displayed at checkout.

Monthly Subscription ($99/month)

Subscriptions are billed on a recurring monthly basis beginning on the date of your initial purchase. Your subscription will automatically renew each month at the then-current subscription price unless you cancel before the next billing date. You may cancel at any time through your account settings or by contacting us at [email protected].

We reserve the right to modify subscription pricing with at least 14 days' advance notice. Continued use after a price change constitutes acceptance of the new price.

You are responsible for all charges incurred, including applicable taxes. Failed or disputed payments may result in suspension of your account.

6. Refund Policy

Due to the nature of research services and the immediate allocation of human researcher time upon order placement, our refund policy is as follows:

One-Time Reports

No refunds after a report has been delivered. If your report has not yet been started (within 2 hours of order placement), you may request a cancellation and full refund by emailing [email protected]. We will make reasonable efforts to accommodate timely cancellation requests but do not guarantee cancellation once research has begun.

If we are unable to locate sufficient public information to produce a meaningful report, we will notify you and issue a full refund at our discretion.

Subscriptions

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. We do not provide prorated refunds for partial months. Charges already processed are non-refundable.

Satisfaction Guarantee

Exceptions

Refunds will not be issued based on dissatisfaction with information that is publicly available and accurately reported, or because the subject of research has fewer public records than anticipated.

7. Disclaimer — Not a Consumer Reporting Agency; Not a Private Investigation Firm

Not a Consumer Reporting Agency

DeepDive and CCT Consulting LLC are NOT consumer reporting agencies as defined under the FCRA. We do not furnish "consumer reports" as that term is defined in 15 U.S.C. § 1681a(d). Our reports are people intelligence summaries compiled from publicly available data and are not intended to be used, and may not be used, for any FCRA-regulated purpose.

Not a Licensed Private Investigation Firm

DeepDive is a data aggregation and research service. We are not a licensed private investigation firm, and our reports do not constitute the services of a licensed private investigator. Our researchers use only legally accessible public sources. We do not conduct physical surveillance, covert operations, or any activity regulated under Florida's Private Investigator licensing statutes (Ch. 493, F.S.).

Accuracy Disclaimer

Reports are compiled from third-party public records and data sources. We make no warranty, express or implied, regarding the accuracy, completeness, reliability, or timeliness of any information in a report. Public records may contain errors, omissions, or outdated information. You should independently verify any information before relying on it for any purpose.

No Legal Advice

Nothing in our reports constitutes legal advice. If you require legal counsel, please consult a licensed attorney.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CCT CONSULTING LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY DOLLARS ($50.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Intellectual Property

The DeepDive brand, website, report templates, methodologies, software, and all other proprietary materials are owned by CCT Consulting LLC and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the report(s) you have purchased for your own lawful personal or internal business purposes only. You may not reproduce, distribute, sublicense, sell, or create derivative works from any report or other content without our prior written consent.

Underlying third-party data included in reports remains the property of its respective owners. Our license to you does not extend beyond what is necessary for your permitted use.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms. By using DeepDive, you consent to our collection, use, and disclosure of your information as described in our Privacy Policy.

We collect information you provide when placing an order (name, email, payment information) and information about how you use the Service. We do not sell your personal information to third parties. Payment processing is handled by third-party processors subject to their own privacy policies and PCI-DSS compliance obligations.

11. Governing Law

These Terms and any disputes arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

To the extent any claim is brought in court (see Section 12 for arbitration provisions), you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida.

12. Dispute Resolution

Informal Resolution

Before initiating any formal dispute, you agree to contact us at [email protected] and make a good-faith effort to resolve the dispute informally. We will attempt to resolve your concern within 30 days of receiving written notice.

Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (excluding claims for injunctive or equitable relief) shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall take place in Miami-Dade County, Florida, or remotely by mutual agreement.

Class Action Waiver

YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All disputes must be brought in your individual capacity. If this waiver is found unenforceable, the entire arbitration provision shall be null and void.

Small Claims Exception

Either party may bring an individual claim in small claims court in Miami-Dade County, Florida, provided the claim qualifies for small claims court jurisdiction.

13. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to violation of these Terms, fraudulent activity, or non-payment.

Upon termination:

• Your right to access the Service immediately ceases
• Any pending report orders will be cancelled and refunded at our discretion
• Your obligations under these Terms regarding prohibited uses, intellectual property, and dispute resolution survive termination

You may terminate your subscription at any time as described in Section 6. Termination does not relieve you of any payment obligations that accrued prior to termination.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where practicable, provide notice via email or a prominent notice on the Service.

Your continued use of the Service after any modification constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Service and cancel any active subscription.

We encourage you to review these Terms periodically.

15. Contact Information

For questions, complaints, or legal notices regarding these Terms, please contact us:

Legal notices must be sent in writing to the address above. Email is accepted for general inquiries but does not constitute legal notice unless expressly acknowledged by us in writing.